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Privacy Policy

Welcome to Tres Gatos. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (tresgatos.es) or book our bike tours in Barcelona, Paris, Madrid, and Valencia.

1. What Information We Collect

We only collect the information necessary to provide you with a great experience:

  • Booking Information: When you book a tour, we collect your name, email address, phone number, and payment details to process your reservation.
  • Newsletter Subscription: When you sign up for our 10% discount, we collect your email address.

2. How We Use Your Information

We use your data strictly for the following purposes:

  • To process and manage your bike tour bookings.
  • To contact you regarding your tour schedule, meeting points, or weather updates.
  • To send you your discount code, occasional travel tips, and local stories (only if you subscribed to our newsletter).

3. Third-Party Services

We never sell or rent your personal data to anyone. We share your information only with trusted, secure platforms needed to run our business:

  • Bokun: We use this platform to securely process your tour bookings and manage our calendar.
  • SendGrid: We use this service to manage our email list and deliver our newsletters safely.

4. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation, you have full control over your data. You have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or update your information.
  • Request that we delete your data from our systems.
  • Withdraw your consent to receive marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send you.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to reach out to us: